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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hairgrl susan

October 26, 2025

5  out of  5
rating by Hairgrl susan
"State Farm in Hattiesburg Mississippi Jennifer Roberts ALWAYS takes the time to answer any questions I may have and provides me with ALL my options available. She is incredibly patient and takes the time to explain all my coverage options for our auto insurance. I had alot of questions but Jennifer made the entire process easy and understanding. Not only did she find me a policy with better coverage than my previous one, but she also saved me Money. I Highly recommend Jennifer Roberts to anyone looking for an Honest and Hardworking Agent..Tell them Susan Scarborough sent ya..lol"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jason"
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Jason Temple

October 24, 2025

5  out of  5
rating by Jason Temple
"Jennifer and the team at State Farm are great. They make any insurance need fast and simple. She works very promptly to get the insurance needs handled fast. Sometimes as easy as over the phone. Without the hassle of having to go into the office. I highly recommend Jennifer and the team at State Farm for all your insurance needs. Great service and professionalism!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jason"
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Alicia Clark

October 23, 2025

5  out of  5
rating by Alicia Clark
"I’ve been working with Jennifer since I moved to Hattiesburg in 2012, and I can honestly say she has been a true blessing. Jennifer consistently goes above and beyond to help me find the best deals and savings on my insurance. Her dedication, knowledge, and eagerness to help never go unnoticed. She’s always friendly, approachable, and genuinely cares about her clients. What makes the experience even better is the entire staff—every single one of them knows me by name and treats me like family. It’s rare to find a team that combines professionalism with such warmth and personal attention. I absolutely love dealing with all the ladies there. They make every interaction feel like catching up with friends. Highly recommend Jennifer and her team to anyone looking for outstanding service and a caring touch."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jason"
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Alex Carlson

October 16, 2025

5  out of  5
rating by Alex Carlson
"Jennifer and the team were amazing at helping me switch my home insurance from another company to this one. I live overseas, but she was so helpful and went above and beyond to make the process smooth."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jason"
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connie

October 15, 2025

5  out of  5
rating by connie
"Jennifer was able to write us a very good policy and saved us a lot of money!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jason"
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Edith Davis

October 10, 2025

5  out of  5
rating by Edith Davis
"They are always extremely helpful and knowledgeable whenever we need something!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jason"
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Michael Schramm

October 6, 2025

5  out of  5
rating by Michael Schramm
"Quick response .. very easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jason"
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Jonathan Atkins

September 26, 2025

5  out of  5
rating by Jonathan Atkins
"Friendly, knowledgeable staff. Great customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jason"
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Andy Parker

September 25, 2025

5  out of  5
rating by Andy Parker
"Jennifer takes care of everything for me never had any problems or issues and I’m always adding & changing vehicles, boats & antique cars Great person excellent people skills and great to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jason"
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Eduardo Padilla

September 22, 2025

5  out of  5
rating by Eduardo Padilla
"Very goood"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jason"
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Samantha fairley

September 19, 2025

5  out of  5
rating by Samantha fairley
"Ms.Nicole was a great help! She answered all of my questions and helped me figure out the route I needed to go! Amazing service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jason"
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Robb Saez

September 16, 2025

5  out of  5
rating by Robb Saez
"Very pleasant and helpful and i appreciate you Jennifer thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jason"
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Mir j trotter

September 12, 2025

5  out of  5
rating by Mir j trotter
"They have always taken care of my family!! So so very thankful for them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jason"
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Austin Moody

September 12, 2025

5  out of  5
rating by Austin Moody
"Amazing service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jason"
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Aidan Kelly

September 12, 2025

5  out of  5
rating by Aidan Kelly
"Mandy Kelly is very helpful and knowledgeable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jason"
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skip gipson

September 12, 2025

5  out of  5
rating by skip gipson
"Jason Wesley and all of his crew at State Farm has always taken care of us for every insurance need that we’ve had. They are very courteous and professional. Mrs Jennifer Roberts is amazing! She has helped us with quotes, accidents, and any other insurance related questions every time with excellence! Highly recommend using this State Farm Agency for all of your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jason"
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Xerxes Herrington

August 27, 2025

5  out of  5
rating by Xerxes Herrington
"We had an urgent request for this office, and their response was quickly resolved to our satisfaction."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks, Jason"
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Michael Morgan

August 27, 2025

5  out of  5
rating by Michael Morgan
"Couldn’t ask for a better State Farm agency we’ve been with Jason for many years really appreciate what they do Jennifer does a wonderful job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jason "
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John Denmark

August 27, 2025

5  out of  5
rating by John Denmark
"Some of the nicest people always help me and very respectful I have been insured with them since I’ve been driving and I’m 36 would never go anywhere else"
We responded:
"thanks so much for the business !"
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Derek speights

August 27, 2025

5  out of  5
rating by Derek speights
"Great job"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks, Jason"
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aaron aultman

August 26, 2025

5  out of  5
rating by aaron aultman
"Best experience I have ever had. Never talked to a representative so nice and understanding. If I could give I her 10 star review I would"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks, Jason"
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Ashleigh Crow

August 22, 2025

5  out of  5
rating by Ashleigh Crow
"Jason has the best support staff. Jennifer always has the answers we need, from our homeowners policy to vehicles to getting our teen driver ready for the road. I’d highly recommend this office for your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks, Jason"
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Nene Mcgay

August 21, 2025

5  out of  5
rating by Nene Mcgay
"Ms.Jennifer is the BEST I’ll would recommend her to anyone!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks, Jason "
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Rebecca Kelly

August 12, 2025

5  out of  5
rating by Rebecca Kelly
"Let me tell you! Start to finish, Nicole made me feel like we mattered! We have known our previous agent for years and we just couldn’t get them to help us with our rates! Within minutes, Nicole had us on the road to more affordable insurance and she was very caring and helpful. You can really tell that they care about their customers and doing the very best job for them! I highly recommend them! I will send everyone I know their way! A++++++"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks ! Jason "
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Hayden Tucker

August 8, 2025

5  out of  5
rating by Hayden Tucker
"10 out of 10 Recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks, Jason"